Suggestion: Streamlining Issue Submission on a Unified Platform

wll8

Hello LuaRT Team,

First of all, thank you for creating such a great tool! While using LuaRT, I noticed that users currently have two options for submitting issues or questions: GitHub Issues and the forum. While this flexibility is appreciated, it might create some challenges, such as:

Scattered Issues: Having questions and feedback spread across two platforms can make it harder to track and manage issues effectively.
Duplicate Submissions: The same issue might be reported on both platforms, increasing administrative overhead.
User Confusion: New users may be unsure about where to submit their issues, leading to hesitation or duplicate posts.

To address these potential problems, I’d like to suggest the following:

Provide Guidelines: Clearly outline when to use GitHub Issues and when to use the forum. For example, GitHub could be reserved for bug reports and feature requests, while the forum could be used for general questions or discussions.
Centralize Communication: Consider consolidating most issue tracking to a single platform (e.g., GitHub) to simplify management and tracking.
Update Documentation: Add clear instructions in the LuaRT documentation or README file to guide users on how and where to submit their issues.

I believe these changes could help streamline communication, reduce confusion, and make it easier for both users and the development team to collaborate effectively.

Thank you for considering this suggestion, and I look forward to hearing your thoughts!

Best regards,

Samir

I totally agree with you, it's been a true nightmare to give a head on the forum, on Github issues and on the Discord server.

At first, when luaRT first released, the forum was the best place to discuss report bugs and discuss about LuaRT.

GitHub issues are certainly a good way to report bugs or make suggestions.

The problem is that some countries block access to it (mainly China)

wll8

Samir
I am a Chinese user. While the general public in China might not have direct access to GitHub, almost all developers can access and use GitHub-related products without any issues. Additionally, there are many products developed by Chinese developers hosted on GitHub, such as Vue (48.8k stars), Paddle (22.5k stars), Ant Design (93.4k stars), ECharts (61.8k stars), DeepSeek-V3 (83.7k stars), and so on. Of course, there are also many smaller projects, including my own.

What I want to point out is that there’s no need to worry about GitHub being inaccessible, as it is widely recognized and there are various ways to access it. Moreover, the benefits of using GitHub Issues far outweigh the drawbacks of having a fragmented forum. As long as no political issues are involved, it is highly unlikely for a project to become inaccessible on GitHub. Even in the hypothetical situation where GitHub becomes unusable one day, the built-in mechanisms provided by GitHub can be used to migrate the project, including its Issues.

I understand that making a decision about which platform to use exclusively can be challenging, as it means giving up the other. For example, you might consider closing GitHub Issues or the forum's issue-reporting section (users on the forum could be redirected to GitHub Issues using a pre-defined template for reporting issues).

I look forward to discussing more ideas with you.

wll8

Additionally, I find the features and interactions on [Login to see the link] to be very user-friendly. I really like it. ^_^

Samir

Github repositories are now mirrored on GitLab too : [Login to see the link]